One of your employees walks into your office and complains of being sexually harassed by another of your employees, or worse- one of your customers. What do you as a small business owner do?
First things first.
Additionally, you do not under any circumstances want to retaliate against your employee for making the game. I don’t care if the claim is against your best sales person, a regular customer, or anyone else that you trust and value at your company.
What constitutes retaliation?
The Equal Employment Opportunity (EEO) laws prohibit punishing job applicants or employees for asserting their rights to be free from employment discrimination including harassment. Asserting these EEO rights is called “protected activity,” and it can take many forms. One of those forms is making a harassment claim, or as the law puts it- participating in a complaint.
Participating in a complaint process is protected from retaliation under all circumstances. Other acts to oppose discrimination are protected as long as the employee was acting on a reasonable belief that something in the workplace may violate EEO laws, even if he or she did not use legal terminology to describe it.
For example, depending on the facts, it could be retaliation if an employer acts because of the employee’s claiming harassment to:
- reprimand the employee or give a performance evaluation that is lower than it should be;
- transfer the employee to a less desirable position;
- engage in verbal or physical abuse;
- threaten to make, or make reports to authorities (such as reporting immigration status or contacting the police);
- increase scrutiny;
- spread false rumors, treat a family member negatively (for example, cancel a contract with the person’s spouse); or
- make the person’s work more difficult (for example, punishing an employee for an EEO complaint by purposefully changing his work schedule to conflict with family responsibilities).
Put simply, do not punish the employee in any way, shape, or form for coming forward- its their right.
Now, to investigate the claim
In almost all claims, you want to interview the victim making the claim. The interview should be conducted without bias, showing faith in the victims claim and courage in coming forward. You also want to protect the confidentiality of the victim to avoid any retaliation from their harasser if they are in a position of authority over the victim. You should listen intently to the victim, and show empathy throughout the entire claim reporting process.
We will have more on properly conducting sexual harassment investigations in a sequel to this post.
References:
EEOC site
https://www.eeoc.gov/laws/types/sexual_harassment.cfm
discuss the holiday, and how some in the workplace might find the holiday objectionable due to their religious beliefs. For this reason, Managers should communicate to their teams that it is perfectly okay NOT to participate in dressing up to work on that day, and if an employee requests to work from home and it won’t impact their work- this reasonable accommodation should be made. Any costume contests, office décor contests, parties, or activities related to the holiday should be communicated to staff as “voluntary” and no employee should be forced to partake.
The idea that you could be sued by someone you’ve simply interviewed as a prospective employee may seem absurd, but employer liabilities begin before the employment relationship begins. Prospective employees can claim that you failed to hire them for an illegal reason such as their age or gender. Even though this claim may be hard to prove, it can still result in costly legal fees for your business.