Cofounder/Human Resources Consultant
Alex Santos, M.S., M.B.A., S.P.H.R., is a senior human resources and instructional systems designer with over 20 years of professional experience. Alex’s work in private industry has focused heavily on the development of learning systems that transform employee performance from ordinary to remarkable. Alex’s expertise lies in building systems that support and reward service excellence at every level of the organization. He accomplishes this by combining organizational development strategies and tactics with blended (both online and offline) learning programs with line-of-sight alignment to clearly defined performance goals.
He earned his Master of Science in Instructional Systems from The Florida State University in ‘96, and his Master of Business Administration from The University of Miami in ‘03. In addition, he holds the coveted Senior Professional in Human Resources certification from the Human Capital Institute.